Tuesday, October 18, 2011

FAQ

HOW TO ORDER

Please send your order with the following details to
themummyshop@gmail.com:

Name:
Email address:
Mailing address:
Product Description:
Size:
Price:
State Mode of Shipping:

Item availability on first come (& paid) first served basis.

Items are ready stock, unless stated otherwise.
Prices are subjected to change without notice.


PAYMENT METHOD

Interbank transfer to POSB Savings account 049-24112-7.
Items will be sent 3-5days upon receipt of payment.



SHIPPING / DELIVERY

Normal Mail:
You'll be happy to know that prices are INCLUSIVE of normal postage. :-D


Registered Mail:
An additional S$2.25+ is chargeable depending on size & weight.
For complete rates, please use Singpost calculator http://www.singpost.com.sg/.

Registered mail is highly recommended as TheMummyShop will not be liable for any lost or damaged packages.


Self-Collection:
After office hours at Nex (Serangoon Central).
Delivery (To certain locations only)
$8.00 per trip.
Limited to East & North East of Singapore. Other areas negotiable subject to schedule.

RETURNS

No refunds/ cancellations/ exchange once payment done.
Items sold are non-refundable and non-exchangeable. We will not be responsible for any complaints/ dissatisfaction on product issues.
Feel free to make enquiries before purchase at themummyshop@gmail.com.   

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